| Abstract: |
Tourism is a dynamic domain and sensitive to changes caused by globalization.
It is modeled both by operators and tourists, being in a constant
transformation. The presence of the Internet and using it constantly turns the
distance from impediment in ordinary. Destinations that not long ago were
regarded with suspicion today can be explored including through testimonials
of tourists from around the world. This study addresses one of the most
important changes among travel agencies due to globalization that is moving
their activity online. The research is made on the travel agencies from
Romania in 2013 and includes both general issues such as the existence of a
website, consumer protection in the online environment, card payment
possibility on the site, and particular aspects, such as spa deals, social
offers and tourist information. |