Abstract: |
Debt moratoria that allow borrowers to postpone loan payments are a frequently
used tool intended to soften the impact of economic crises. We conduct a
nationwide experiment with a large consumer lender in India to study how debt
forbearance offers affect loan repayment and banking relationships. In the
experiment, borrowers receive forbearance offers that are presented either as
an initiative of their lender or the result of government regulation. We find
that delinquent borrowers who are offered a debt moratorium by their lender
are 4 percentage points (7 percent) less likely to default on their loan,
while forbearance has no effect on repayment if it is granted by the
regulator. Borrowers who are offered forbearance by their lender also have
higher demand for future interactions with the lender: in a follow-up
experiment conducted several months after the main intervention, demand for a
non-credit product offered by the lender is 10 percentage points (27 percent)
higher among customers who were offered rep ayment flexibility by the lender
than among customers who received a moratorium offer presented as an
initiative of the regulator. Overall, our results suggest that, rather than
generating moral hazard, debt forbearance can improve loan repayment and
support the creation of longer-term banking relationships not only for
liquidity but also for relational contracting reasons. This provides a
rationale for offering repayment flexibility even in settings where lenders
are not required to provide forbearance. JEL: G2, G5, O12 Keywords: Debt
forbearance, moral hazard, relational contracting |